Digicel's goal is to provide our customers with affordable and innovative mobile communications that fosters personal and professional connections between nations and people. Since our launch in 2001, Digicel has become the largest mobile telecommunications operator in the Caribbean and a recent new entrant to the Central American and Pacific mobile markets.
We are renowned amongst our customers for competitive rates, unbeatable coverage, superior customer care, a wide variety of products and services, innovative new technology and state-of-the-art handsets as well as community support and development.
On March 31, 2009 Digicel finished its last fiscal year with 8.2 million customers. We have operations in 26 markets in the Caribbean and Central America and Digicel Pacific Ltd, has operations in Papua New Guinea, Nauru, Samoa, Tonga, Fiji and Vanuatu. Digicel is present in 32 markets world-wide. We have recently been awarded a license in French Polynesia and the company is continually seeking new opportunities in the Pacific.
Digicel directly employs more than 6,000 people. We are the lead sponsor of Caribbean sports teams including the West Indies cricket team, Special Olympics teams across the Caribbean, the Haitian and El Salvador Football Federations amongst others. We are also the title sponsor of the Digicel Caribbean Championships and the Central American equivalent, Copa de Naciones Digicel, which are both important qualifiers towards the CONCACAF Gold Cup. Digicel is proud sponsor of rugby across the South Pacific including; Fiji Rugby, Digicel Fiji 7's, the Digicel Cup, Manu Samoa and the Digicel Suva Rugby Festival.
For more information please visit www.digicelgroup.com/ or www.digicelpacific.com/
The Digicel Recruitment Manager will work as part of a team to handle all aspects of the recruitment cycle for Digicel Group Headquarters in Jamaica as well as 32 markets across the Caribbean, Central America and South Pacific. This role reports directly to the Group Head of Recruitment and will be based in Kingston, Jamaica.
Main responsibilities will include:
•Building relationships with business and HR to understand business objectives to inform recruitment objectives.
•Modelling customer service approach to business relationships.
•Filling vacancies against rigorous time, quality and service demands, prioritising critical and "difficult to fill" roles – ensuring all work is delivered to acceptable and agreed time cost and quality measures.
•Partnering with the business to source, screen and select talent for current and future opportunities in Digicel.
•Utilising and developing innovative sourcing strategies to attract high quality applications from a wide range of sources – both locally and internationally where required
•Driving use of e-recruitment methodologies to achieve best practice to recruitment team.
•Providing quality screening and selection service to hiring managers – including CV screening, telephone screening, shortlisting and behavioural based interviewing.
•Acting as a subject matter expert of industry market and
•Handling salary negotiations and job offers that involve selling the candidate.
•Managing agreed KPIs for own area(s) of responsibility.
You will have a Degree-level education, excellent customer focus skills, with a proven ability to build strong relationships and influence decisions. A passion for recruiting and knowledge of a wide variety of direct sourcing methodologies is important combined with excellent interviewing and assessment skills. As a collaborative team member, you will identify opportunities – and contribute new and innovative ideas - to improve the efficiency of the Digicel talent acquisition process. You must be results focused, with a commitment to measuring progress through agreed KPIs and recruiting metrics. With at least 5 years recruiting experience, including executive recruitment, and a track record for delivering results, you are ready to broaden your horizons internationally. Fluency in French and/or Spanish would be beneficial.
In return, you will have the opportunity to work in a fast-paced, enterprising environment, where your skills will be valued and rewarded. Digicel recognizes our staff and management team are largely responsible for our success to date. Digicel's unique culture is driven by an entrepreneurial style encapsulated by our Chairman, board of directors and management, all seasoned telecom executives and industry experts with vast experience in building, expanding and marketing mobile services globally.
If interested contact Colette Feeney: colette.feeney [@] digicelgroup.com
